Emergency Room vs Urgent Care: What Are Your Options?

Your primary care physician has full knowledge of your total health and is your best option for personalized care.  It’s important to know where to get the best treatment for your health when your primary care physician is not available.

  • 24-Hour Nurse Line:  EmblemHealth members can speak with an experienced, licensed nurse anytime to access support for everyday health issues and questions that can save you an unnecessary trip to the doctor.  Call 1-877-444-7988 for confidential, one-on-one health counseling and accurate information to help you make informed health care decisions.
  • Retail Health Clinics: Access quick and convenient (no appointment required) health care in retail stores and pharmacies for common conditions like sore throats, sprains, strains and colds.
  • Urgent Care Center: Get care for non-life-threatening injuries and illnesses like minor fractures, flus and minor infections, especially after hours or on weekends. No appointment is needed and prior approvals are not required.

Find an in-network health care professional or facility on our website at emblemhealth.com.  Click Find a Doctor for the most current provider information.

In the event of a life-threatening situation (for example, significant chest pain or losing consciousness), call 911 or go to the nearest emergency room.